Report as inappropriate

So me and my father have been using this mount for our knock off E3D V6 from gearbest, and it was looking good, except during a lot of our prints the PLA would bind up somewhere in the E3D V6. We talked to some people and they said that it was a matter of the fins heating up and not getting cooled well. Sure enough, the fins were hot to the touch and the back part, the mount we printed, was also very warm. We have assumed this is the issue as the PLA becomes pliable within the V6 and were wondering if anyone else has had this issue and how did they resolve it?