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Please keep us updated if having a load resolved your issue with the Blurolls HIWIN rail/carriages. I am still having the same issue with the 3d printed parts installed on it (it's not smooth and certain areas will get caught and cause more stiffness in the movement). I reached out to Blurolls on 4/18/19 and so far there has been no resolution to my issue. They have stated they shipped me the wrong carriages and will replace them, but I have not yet received any tracking number from them.