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General Thingiverse FAQ

by mikeliss

Thingiverse General FAQ

General

  • What is Thingiverse?
  • What are Things?
  • What are Collections?
  • What are Remixes?
  • What are Makes?
  • What are Likes?
  • How do I download a design?
  • How do I tip a designer for their work, and do they receive 100% of the tip?
  • I found an offensive Thing that I don't think should be on Thingiverse, what should I do??

    Groups

  • What are Groups?
  • How do Topics get pinned?

    Tips

  • What are Designer Tips?
  • How do I tip a designer for their work directly, and do they receive 100% of the tip?
  • Why is the minimum tip amount for user-to-user tipping set to $3?

    Issues with the site

  • I'm trying to reset my password and it's not working, how do I do it?

    General

    What is Thingiverse

    Thingiverse is a community of makers, hobbyists, educators, professionals, and many others who all have a passion for turning digital designs into real life objects via 3D printing and other methods! Thingiverse allows its community members to upload, share, and discuss digital designs and projects.
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    What are Things?

    Things are digital designs/files and instructions that can be turned into a real life physical object.
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    What are Collections?

    Collections operate like folders and allow users to save Things they might be interested in for future use and organize them into different collections.
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    What are Remixes?

    Remixes are digital designs that have been "remixed", or modified in some way, from an original digital design. Users are free to remix other user's digital designs as long as the license on the original design allows for derivatives.
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    What are Makes?

    When someone successfuly makes a design from Thingiverse in real life, they can post a Make showing their result. Makes typically consist of a picture of the result and some details on how they made it such as their 3D Printer Settings. Makes are a great way to show appreciation for a user's design and show other user's what kind of results they can expect. And there's nothing like that feeling when someone first posts a Make of one of your designs!
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    What are Likes?

    Likes are a way to show a user that you like their design, without necessarily collecting it or downloading it. The more Likes the better!
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    How do I download a design?

    To download a design, simply click the Download All Files button on the Thing page to download all of the files. You will see a dialog appear which explains the license and usage limitations of the Thing, in addition to the option to tip the user if you want to show appreciation for downloading their Thing. Which is highly encouraged! At the same time, you should see a zip file containing the Thing's file appear in your browser's download folder. Alternatively, if the Thing has multiple files as a part of it, you can download files individually by clicking on the "Thing Files" tab where you can see all of the individual files available for download.
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    How do I tip a designer for their work, and do they receive 100% of the tip?

    You may tip a designer or an app developer because you like their work, find their app useful, think their a good community member, or any other reason. To do so, there are a number of locations to tip a user: 1) On Thing pages there is a "Tip Designer" button; 2) On user profiles there is a "Tip Designer" button; 3) On App information pages there is a dollar symbol button; 4) When downloading files from a Thing, there is a "Tip Designer" button. Designers always receive 100% of the tip amount, minus payment transaction fees that are charged by PayPal.
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    I found an offensive Thing that I don't think should be on Thingiverse, what should I do?

    Thingiverse has certain rules relating to weapons and offensive content. To understand those rules please read our Terms of Service . In general, obscene content and weapons that are capable of being turned into a real weapon, as opposed to a prop, are not allowed on Thingiverse. If you have found a Thing that you believe violates our Terms of Service, then please report it by clicking the "Report Thing" button on the Thing's page and our administrators will review and takedown the content as appropriate.
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    Groups

    What are Groups?

    To download a design, simply click the Download All Files button on the Thing page to download all of the files. You will see a dialog appear which explains the license and usage limitations of the Thing, in addition to the option to tip the user if you want to show appreciation for downloading their Thing. Which is highly encouraged! At the same time, you should see a zip file containing the Thing's file appear in your browser's download folder. Alternatively, if the Thing has multiple files as a part of it, you can download files individually by clicking on the "Thing Files" tab where you can see all of the individual files available for download.
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    How do Topics get pinned?

    Thingiverse has certain rules relating to weapons and offensive content. To understand those rules please read our Terms of Service . In general, obscene content and weapons that are capable of being turned into a real weapon, as opposed to a prop, are not allowed on Thingiverse. If you have found a Thing that you believe violates our Terms of Service, then please report it by clicking the "Report Thing" button on the Thing's page and our administrators will review and takedown the content as appropriate.
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    Tips

    What are Designer Tips?

    Designers can now receive money for their work via 2 different methods: Thingiverse Apps or User-to-User Tipping. Since Thingiverse Apps now allow payment for services, we ensured designers could receive a share of revenue when their design is used in a purchase. To do this, we've introduced designer payments where designers can receive a payment when their Thing is used in a purchase. These payments can be setup as either a mandatory payment or optional tip, which would let the customer leave a tip if they choose to. Users can also tip each other directly with User-to-User Tipping. User-to-User Tipping is optional and cannot be made mandatory. We at Thingiverse believe that 3D designs should always be available to download for free, and therefore User-to-User tipping will always be optional. 100% of designer payments will always go to the designer, minus transaction fees, if applicable (see question below for more details).
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    How do I tip a designer for their work directly, and do they receive 100% of the tip?

    You may tip a designer or an app developer because you like their work, find their app useful, think their a good community member, or any other reason. To do so, there are a number of locations to tip a user: 1) On Thing pages there is a "Tip Designer" button; 2) On user profiles there is a "Tip Designer" button; 3) On App information pages there is a dollar symbol button; 4) When downloading files from a Thing, there is a "Tip Designer" button.
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    Why is the minimum tip amount for user-to-user tipping set to $3?

    Payment processing companies like to charge big fees. We determined that the minimum tip amount that gave as much money to the user, without losing an unreasonable amount to fees, was $3.
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    Issues with the site

    I'm trying to reset my password and it's not working, how do I do it?

    There was a known bug on Thingiverse in the past which caused user accounts to be duplicated leading to potential issues resetting passwords. If your password is not resetting, please try doing so on another browser and if it still does not work, then submit a Thingiverse support ticket to have it reset manually.
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Designer FAQ

by mikeliss

Designer's FAQ

Things and Thingiverse Apps

  • How do I remove my Thing from use with an App ?
  • How do I opt out of an App?
  • How does my license affect app usage?
  • I have a design, but there are now 50 remixes because users have used an app to edit/customize my design, what's up with that?

    Designer Tips

  • What are Designer Tips?
  • How do I receive tips?
  • What about customized things? Who gets the tip if someone purchases a Thing that is the product of a customizable Thing?
  • Is there a way to make only one of your Things require a tip, but not all of them?
  • Is Thingiverse making money off my designs?
  • If a user tips me $1 do I get the full $1 tip?
  • What's the rationale for tip amounts being in fixed values? ($1, $3, $5, $8, $13, $21)
  • Why is the minimum tip amount for user-to-user tipping set to $3?
  • How do I know if someone tips me?
  • Why are my tips paid out monthly?
  • Why was the tip amount I was paid out less than the actual tip I was tipped?
  • How do I export my tip transactions for accounting or other purposes?
  • Am I responsible for taxes on tips?
  • For Thingiverse Apps tipping, the tip I recieve is sometimes lower than the mandatory tip amount I requested, why does that happen?
  • Someone stole my design and is making tips off of it. What can I do / How do I report it?

    Things and Thingiverse Apps

    How do I remove my Thing from use with an App ?

    Thingiverse is a community of makers, hobbyists, educators, professionals, and many others who all have a passion for turning digital designs into real life objects via 3D printing and other methods! Thingiverse allows its community members to upload, share, and discuss digital designs and projects.
    Go back to the top

    How do I opt out of an App?

    Things are digital designs/files and instructions that can be turned into a real life physical object.
    Go back to the top

    How does my license affect app usage?

    Collections operate like folders and allow users to save Things they might be interested in for future use and organize them into different collections.
    Go back to the top

    I have a design, but there are now 50 remixes because users have used an app to edit/customize my design, what's up with that?

    Remixes are digital designs that have been "remixed", or modified in some way, from an original digital design. Users are free to remix other user's digital designs as long as the license on the original design allows for derivatives.
    Go back to the top

    Designer Tips

    What are Designer Tips?

    Designers can now receive money for their work via 2 different methods: Thingiverse Apps or User-to-User Tipping. Since Thingiverse Apps now allow payment for services, we ensured designers could receive a share of revenue when their design is used in a purchase. To do this, we've introduced designer payments where designers can receive a payment when their Thing is used in a purchase. These payments can be setup as either a mandatory payment or optional tip, which would let the customer leave a tip if they choose to. Users can also tip each other directly with User-to-User Tipping. User-to-User Tipping is optional and cannot be made mandatory. We at Thingiverse believe that 3D designs should always be available to download for free, and therefore User-to-User tipping will always be optional. 100% of designer payments will always go to the designer, minus transaction fees, if applicable (see question below for more details).
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    How do I receive tips?

    You will need to link your PayPal account to your Thingiverse Account (available in your Users Settings under "App Settings"). You will receive payment via PayPal at the beginning of each month for the previous month's earnings.
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    What about customized things? Who gets the tip if someone purchases a Thing that is the product of a customizable Thing?

    We believe the majority of the work and creativity of a customized Thing comes from the creator of the customizable Thing itself. Therefore, customized Things are considered an extension of the original customizable Thing, and any tips earned in a commercial transaction will go to the creator of the original customizable Thing.
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    Is there a way to make only one of your Things require a tip, but not all of them?

    No. Currently, requiring a tip applies to all designs on your user account
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    Is Thingiverse making money off my designs?

    All tips go to designers. For Thingiverse Apps purchases, Thingiverse charges the developers a fee, but it is only subtracted from the developer's earnings, not from the designer's percentage.
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    If a user tips me $1, do I get the full $1 tip?

    It depends on how you received the tip. Yes, you will receive the full $1 tip if the tip is received during a Thingiverse App purchase since the developer of the app is responsible for payment processing fees. If the tip is a User-to-User Tip, you will receive the $1 minus payment processing fees, which unfortunately, can be substantial, especially for small amounts PayPal charges 2.9%+$0.30 per transaction. We are currently in the process of trying to lower the fees by working with Paypal or others to use a new type of payment method and we'll announce more information once available.
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    What's the rationale for tip amounts being in fixed values? ($1, $3, $5, $8, $13, $21)

    It's the fibonacci sequence :) https://en.wikipedia.org/wiki/Fibonacci_number
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    Why is the minimum tip amount for user-to-user tipping set to $3?

    Payment processing companies like to charge big fees. We determined that the minimum tip amount that gave as much money to the user, without losing an unreasonable amount to fees, was $3. For Thing Apps purchases, the total purchase amount is typically far higher than $3, so the restriction does not apply.
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    How do I know if someone tips me?

    You'll receive a notification via your Thingiverse Dashboard, as well as receive an email notification.
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    Why are my tips paid out monthly?

    Payment processing companies like to charge big fees. These fees occur every time a transaction occurs and we found that collecting tips and holding them until the end of the month led to the least amount of fees for you. Additionally, app purchases have a 30 day refund window where if an order is refunded, the tip received on that order is refunded as well. Due to this, Thingiverse has to keep the tip amount for the 30 day period in case of refunds.
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    Why was the tip amount I was paid out less than the actual amount I was tipped?

    Payment processing companies like to charge big fees that are not friendly for small amounts. We tried very hard to minimize these fees but they can still take a sizable portion of a tip amount, especially if the total tip amount you received in the past month was very low.
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    How do I export my tip transactions for accounting or other purposes?

    We are building this functionality at the moment. You will soon be able to export a CSV file containing your tip transactions by navigating to your Earning History on your Order History page and clicking "Export to CSV".
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    Am I responsible for taxes on tips?

    Yes, if you receive income from tips on your designs, you are responsible for any taxes incurred.
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    For Thingiverse Apps tipping, the tip I recieve is sometimes lower than the mandatory tip amount I requested, why does that happen?

    Because app developers are responsible for payment processing fees which take a percentage of the payment amount, if a tip amount is much larger than the order amount during a purchase, the developer might lose money when taking transaction fees into account. To ensure developer's don't ever lose money on a transaction, we dynamically cap tips based upon the total order amount.
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    Someone stole my design and is making tips off of it. What can I do / How do I report it?

    On the Thing Page in question, report the Thing using the "Report Thing" button on the Thing's page. Our Community Manager will follow up and take it down and we will investigate any withholding of payments.
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Group Forums

by catherine

As announced in this post: https://www.thingiverse.com/groups/thingiverse/forums/general/topic:21823, we now have Forums in Groups. Let us know what you find.

I'll start: Displaying the whole Topic post is too long and pushes the other Topics down.

bugs features forumsfeedback

Wrong thing orientation in picture

by 93silverado

I uploaded a thing and somehow the picture is showing the bottom of the thing and now there is no way to see what it looks like. The stl saved on my computer in that position and I have no way of saving it any other way. Is there some way to rotate the part to the correct orientation or another program I can use to rotate the stl before uploading? I might have to take it down and forget about it.

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