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Made replacement part and it works great!!!!!
I'm facing the same problem. What settings did you print the replacement? Thanks!
Not sure if this will help
I used the default matter control software
at the time I had just got the machine and only edited the z axis to get good layer
PLA (hatchbox) 1.75mm
Heat-bed 50 degrees
Hot end was on 210 degrees
Thanks, that does help. And Hatchbox does have some great filament!