Triple Diosa

by mixart, published

Triple Diosa by mixart Nov 28, 2012
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Under the pretext to tell to Thingiverse people about pp3dp and their faulty Mini printer.


Up printer NOW IT´S DOWN.

I received a mini Up printer from pp3dp on 07 November 2012 and I have had a lot of problem with it. The mini came with an unlevelled platform up to 1,7mm and lacks of any levelling mechanism.

I sent them a lot of mails but Pp3dp people are joking with me and I feel cheated. I contacted with his manager Joseph Guo that at first seems to be willing to help, but finally hi does the same, never respond directly to my questions but tergiversate them. They repeated all the time to put some paper here and there to adjust the platform and advised me over and over to use the beta software to level the platform, but it does not work in my computer and make things even worse. My previous comments on their blog have disappeared and probably my last one will even not be published at all. They offered to me to send the printer back but I will lose the shipping and the taxes I paid. That is no fair and It’s not just money. I want to get some justice. They sell printer as OUT OF THE BOX that it’s very far to be true.
After I spent my entire holiday time modifying the platform, today, Sunday 25 November 2012, I finally manage to modify the printer adding a levelling platform mechanism, but the printer vibrates a lot and still I have not been able to print something decent. Also any time I initialize the mini it lost his Z zero point and I have to set it again.
The mini has been so cheaply made that due to the weak clips it would not last too long.
My Mini came with one clip broken and anther broken up when I take off the platform.

Delta system knows that the mini has a lot of problems but still today they are commercializing it anyway.
I cannot understand how there are there people making positive review of the up mini printer.
Anyway, I KNOW that there are a lot of people that have had the same issue than me. I will start a campaign on the Web to inform people about the way delta Micro System is cheating people. I really hope no one will fall anymore into being cheated by Delta Microsystem.

I will update this post.

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I also use a new UP! Mini and had no problems at all. It has a very good level adjustment procedure with the UP SW ver 1.18
Before that it was complicated to make the adjustment.
The tech support of the pp3dp is also satisfactory.
This class of 3d printers need some manual skill to use. It is a bit tricky. If one needs a confortable 3D printer, easy to use, then he has to go for systems up 15,000 usd.

You were very
lucky Chen, my came with a lot of problem.

The beta 1.8
adjustments soft doesn’t work and hang my computer.

The pp3dp
support doesn’t help at all. They just repeat to put some paper under the
platform. They even are censuring my posting on their web.

I have sufficient
experience in cnc machine and I managed to level the platform perfectly by adding
a level adjustment mechanism. Still the machine vibrates a lot and looses the
nozzle height every time I restart it. Are you affiliate to delta Micro Factory
or what?

Delta Micro
factory publicize the Mini as out of the box and it is very far to be true.

Also the
Mini is very cheaply made and falls apart.